In this conversation with Alison Cheperdak, we discuss why soft skills and emotional intelligence are becoming even more valuable in the age of AI. Alison explains how many Gen Z professionals missed key workplace learning moments during the COVID era, making etiquette, communication, and relationship-building more important than ever. She also shares her journey from media and law to becoming an etiquette coach and why professionalism still plays a critical role in career success.
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